{"id":7388,"date":"2026-02-19T00:24:04","date_gmt":"2026-02-18T22:24:04","guid":{"rendered":"https:\/\/poteka.ro\/?page_id=7388"},"modified":"2026-02-19T00:24:04","modified_gmt":"2026-02-18T22:24:04","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/poteka.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i Condi\u021bii"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Ultima actualizare: 02\/18\/2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. P\u0103r\u021bi \u0219i domeniu de aplicare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1.1. Prezentul document stabile\u0219te termenii \u0219i condi\u021biile generale (\u201eTermeni\u201d) aplicabile utiliz\u0103rii site-ului poteka.ro \u0219i \u00eencheierii oric\u0103rui contract \u00eentre Muntele Mare Ecoturism Apuseni SRL (CUI 52599779, sediu: sat \u0218eu\u0219a, Comuna Ciugud, Jude\u021bul Alba, Nr. 118, reprezentat\u0103 de \u0218erban Valentin; denumit\u0103 \u201eOperator\u201d, \u201enoi\u201d, \u201epoteka.ro\u201d) \u0219i orice persoan\u0103 fizic\u0103 care utilizeaz\u0103 site-ul sau achizi\u021bioneaz\u0103\/\u00eenchiriaz\u0103 produse ori servicii (\u201eClient\u201d, \u201edumneavoastr\u0103\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.2. Termenii se aplic\u0103 pentru: (i) magazinul online de \u00eenchiriere echipamente montane; (ii) platforma de rezerv\u0103ri pentru tururi; (iii) marketplace pentru experien\u021be outdoor; (iv) con\u021binutul publica\u021biilor (blog).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Defini\u021bii<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">2.1. \u201eProdus\u201d \u00eenseamn\u0103 echipament oferit spre \u00eenchiriere. \u201eServiciu\u201d \u00eenseamn\u0103 tururi, experien\u021be sau alte servicii oferite pe platform\u0103. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2. \u201eFurnizor\u201d \u00eenseamn\u0103 orice ter\u021b care ofer\u0103 produse\/servicii prin marketplace; \u201eComand\u0103\u201d = solicitare\/rezervare efectuat\u0103 de Client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Condi\u021bii generale de utilizare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">3.1. Accesul la site este permis persoanelor majore capacitate deplin\u0103 de exerci\u0163iu. Minori pot utiliza serviciile doar cu acordul reprezentantului legal. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2. Utilizarea site-ului implic\u0103 acceptul acestor Termeni. Nu acceptarea poate determina refuzul efectu\u0103rii comenzilor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u00cencheierea contractului, rezerv\u0103ri \u0219i confirm\u0103ri<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">4.1. Comanda\/rezervarea online reprezint\u0103 o ofert\u0103 de \u00eencheiere a contractului. Contractul se \u00eencheie la confirmarea de c\u0103tre Operator sau Furnizor prin e\u2011mail\/mesaj electronic. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2. Confirmarea rezerv\u0103rii\/\u00eenchirierii va con\u021bine detalii: descriere serviciu\/echipament, perioad\u0103, pre\u021b, taxe, condi\u021bii de anulare, instruc\u021biuni de ridicare\/livrare. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3. Operatorul poate refuza sau anula o comand\u0103 \u00een caz de eroare manifest\u0103 (pre\u021b, disponibilitate) ori neconcordan\u021be ale datelor Clientului; Clientul va fi notificat \u0219i va primi rambursare dac\u0103 plata a fost efectuat\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Pl\u0103\u021bi \u0219i facturare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">5.1. Plata se realizeaz\u0103 prin mijloacele disponibile pe site (Banca Transilvania sau alte op\u021biuni afi\u0219ate). Datele sensibile ale cardului sunt procesate de operatorul de pl\u0103\u021bi (Banca Transilvania) conform procedurilor lor; noi nu stoc\u0103m detalii complete ale cardurilor. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2. Pre\u021burile afi\u0219ate includ TVA, dac\u0103 este cazul, \u0219i alte taxe indicate. Costurile de livrare\/returnare pot fi afi\u0219ate separat. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.3. Facturarea se face electronic\/pe suport h\u00e2rtie conform datelor furnizate de Client. Datele fiscale comunicate trebuie s\u0103 fie corecte; Operatorul nu este responsabil pentru erori generate de informa\u021bii incorecte transmise de Client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. \u00cenchirieri echipamente &#8211; termeni specifici<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">6.1. Predare\/returnare: Clientul va ridica\/va primi echipamentul conform instruc\u021biunilor din confirmare; returnarea la termenul stabilit este obligatorie. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.2. Cau\u021biune \u0219i starea echipamentului: Operatorul\/Furnizorul poate solicita garan\u021bie\/cau\u021biune; Clientul r\u0103spunde pentru deterior\u0103ri, pierdere sau ne\u00eentoarcere. Orice defecte semnalate la predare vor fi consemnate. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.3. Uzur\u0103 normal\u0103: uzura normal\u0103 este acceptat\u0103; daunele care dep\u0103\u0219esc uzura normal\u0103 vor fi recuperate conform tarifului de repara\u021bie sau \u00eenlocuire.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Rezerv\u0103ri tururi\/experien\u021be &#8211; termeni specific<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">7.1. Anul\u0103ri \u0219i modific\u0103ri: Politica de anulare pentru fiecare ofert\u0103 este afi\u0219at\u0103 la momentul rezerv\u0103rii. \u00cen lipsa unei politici specifice, se aplic\u0103 condi\u021biile generale comunicate \u00een confirmare. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2. Condi\u021bii de participare: Clientul trebuie s\u0103 respecte condi\u021biile furnizorului (echipament minim, condi\u021bie fizic\u0103, v\u00e2rst\u0103). Neconformarea poate duce la refuzul particip\u0103rii f\u0103r\u0103 rambursare<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Marketplace &#8211; responsabilit\u0103\u021bi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">8.1. Pentru serviciile \u0219i produsele furnizate de ter\u021bi prin marketplace, Operatorul ac\u021bioneaz\u0103 ca intermediar. Operatorul nu este parte a contractului dintre Client \u0219i Furnizor, cu excep\u021bia situa\u021biilor \u00een care se specific\u0103 altfel \u00een confirmare. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.2. Reclama\u021biile privind presta\u021biile oferite de Furnizori se adreseaz\u0103 \u00een primul r\u00e2nd Furnizorului; Operatorul poate asista \u00een solu\u021bionare, dar nu r\u0103spunde direct pentru neexecutarea\/prestarea defectuoas\u0103 de c\u0103tre Furnizor, dec\u00e2t \u00een m\u0103sura aplicabil\u0103 de lege.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Anul\u0103ri, ramburs\u0103ri \u0219i modific\u0103rii<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">9.1. Politica de anulare\/restituire se afi\u0219eaz\u0103 la fiecare ofert\u0103. Ramburs\u0103rile se efectueaz\u0103 conform politicii aplicabile \u0219i a termenelor bancare. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.2. Operatorul poate modifica sau anula rezervarea \u00een caz de for\u021b\u0103 major\u0103, condi\u021bii meteo periculoase sau alte motive obiective; Clientul va fi informat \u0219i se va oferi alternative sau rambursare, dup\u0103 caz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. R\u0103spundere \u0219i limit\u0103ri<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">10.1. Operatorul r\u0103spunde pentru presta\u021biile proprii conforme cu legea. R\u0103spunderea noastr\u0103 contractual\u0103 sau delictual\u0103 este limitat\u0103 la daune directe \u0219i rezonabile; \u00een niciun caz nu r\u0103spundem pentru daune indirecte, pierdere de profit, pierdere de date sau alte daune imateriale, cu excep\u021bia cazurilor \u00een care legea impune altfel. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.2. Clientul este responsabil pentru utilizarea corect\u0103 a produselor\/serviciilor \u0219i pentru respectarea instruc\u021biunilor de siguran\u021b\u0103. Operatorul \u0219i Furnizorii nu r\u0103spund pentru accidente cauzate de neconformare cu instruc\u021biunile sau de comportament imprudent. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.3. For\u021b\u0103 major\u0103: p\u0103r\u021bile sunt exonerate de r\u0103spundere pentru neexecutare total\u0103 sau par\u021bial\u0103 provocat\u0103 de evenimente de for\u021b\u0103 major\u0103 conform legisla\u021biei rom\u00e2ne.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Proprietate intelectual\u0103<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">11.1. Toate materialele publicate pe site (text, imagini, logo-uri, elemente grafice, baze de date) sunt proprietatea Operatorului sau a titularilor de drept \u0219i sunt protejate de legea dreptului de autor. Reproducerea total\u0103 sau par\u021bial\u0103 este interzis\u0103 f\u0103r\u0103 acordul scris al titularului drepturilor. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.2. Clientul acord\u0103 Operatorului o licen\u021b\u0103 neexclusiv\u0103, gratuit\u0103 \u0219i transferabil\u0103 pentru a utiliza con\u021binutul (descrieri, fotografii) furnizat \u00een scopul execut\u0103rii serviciilor (publicare pe site, promovare rezerv\u0103ri).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Obliga\u021biile utilizatorilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">12.1. Furnizarea de informa\u021bii reale, corecte \u0219i complete. Datele incorecte pot conduce la anularea comenzilor sau la responsabilit\u0103\u021bi pentru prejudicii. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">12.2. Respectarea legilor, regulamentului site-ului \u0219i a instruc\u021biunilor pentru utilizarea echipamentelor \u0219i participarea la tururi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> 12.3. Nu ve\u021bi folosi site-ul \u00een scopuri frauduloase sau ilicite; orice comportament abuziv poate duce la blocarea contului \u0219i\/sau responsabilitate civil\u0103\/penal\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Protec\u021bia datelor personale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">13.1. Prelucrarea datelor personale se face conform <a href=\"https:\/\/poteka.ro\/en\/politica-de-confidentialitate\/\" data-type=\"link\" data-id=\"https:\/\/poteka.ro\/politica-de-confidentialitate\/\">Politicii de confiden\u021bialitate<\/a> disponibil\u0103 separat pe site. Prin utilizare \u0219i efectuarea comenzilor, Clientul confirm\u0103 c\u0103 a luat la cuno\u0219tin\u021b\u0103 \u0219i accept\u0103 condi\u021biile de prelucrare descrise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">14. Ce se \u00eent\u00e2mpl\u0103 \u00een caz de litigiu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">14.1. Contractele \u00eencheiate prin site sunt supuse legii rom\u00e2ne. Pentru disputele care decurg din\/\u00een leg\u0103tur\u0103 cu ace\u0219ti Termeni, p\u0103r\u021bile vor \u00eencerca solu\u021bionarea amiabil\u0103; \u00een lips\u0103 de solu\u021bie, litigiile se vor supune instan\u021belor competente din Rom\u00e2nia. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">14.2. Clientul are, de asemenea, dreptul de a depune pl\u00e2ngere la ANSPDCP \u00een leg\u0103tur\u0103 cu prelucrarea datelor personale.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">15. Modific\u0103ri ale Termenilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">15.1. Operatorul poate actualiza ace\u0219ti Termeni. Modific\u0103rile importante vor fi comunicate utilizatorilor prin site sau e\u2011mail \u0219i vor intra \u00een vigoare la data indicat\u0103 \u00een notificare. Utilizarea continu\u0103 a serviciilor dup\u0103 notificare implic\u0103 acceptul modific\u0103rilor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">16. Litera final\u0103 \u0219i contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">16.1. Dac\u0103 o clauz\u0103 a acestor Termeni este considerat\u0103 nul\u0103 sau inaplicabil\u0103, restul prevederilor r\u0103m\u00e2n valabile. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">16.2. Pentru \u00eentreb\u0103ri, reclama\u021bii sau comunic\u0103ri: Muntele Mare Ecoturism Apuseni SRL, reprezentant \u0218erban Valentin &#8211; e\u2011mail: contact@poteka.ro.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Acceptarea Termenilor <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prin utilizarea site-ului poteka.ro \u0219i\/sau prin plasarea unei comenzi\/rezerv\u0103ri declara\u021bi c\u0103 a\u021bi citit, \u00een\u021beles \u0219i accepta\u021bi ace\u0219ti Termeni \u0219i Condi\u021bii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Ultima actualizare: 02\/18\/2026 1. P\u0103r\u021bi \u0219i domeniu de aplicare 1.1. Prezentul document stabile\u0219te termenii \u0219i condi\u021biile generale (\u201eTermeni\u201d) aplicabile utiliz\u0103rii site-ului poteka.ro \u0219i \u00eencheierii oric\u0103rui contract \u00eentre Muntele Mare Ecoturism Apuseni SRL (CUI 52599779, sediu: sat \u0218eu\u0219a, Comuna Ciugud, Jude\u021bul Alba, Nr. 118, reprezentat\u0103 de \u0218erban Valentin; denumit\u0103 \u201eOperator\u201d, \u201enoi\u201d, \u201epoteka.ro\u201d) \u0219i orice persoan\u0103 fizic\u0103 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7388","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termeni \u0219i Condi\u021bii - Poteka - Hub de Ecoturism<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/poteka.ro\/en\/termeni-si-conditii\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i Condi\u021bii - Poteka - Hub de Ecoturism\" \/>\n<meta property=\"og:description\" content=\"Ultima actualizare: 02\/18\/2026 1. 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